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Dotgap is a digital marketing recruitment company who specialise in digital jobs. We are currently recruiting for a range of digital marketing positions, from entry level to director level. We also work with a diverse range of clients, including both global corporations and start-up businesses. So it doesn’t matter if you are just starting your career or if you are simply looking for a change of pace; either way, we can help you to find the perfect job.

Media and Digital Marketing Jobs

Check out our media and digital marketing jobs to see if there is anything that suits you.

  • £70k

    Revenue Director – London

    Innovative music industry - saas business
    Position: Revenue Director – London
    Location: London Kings Cross
    Salary: £70k per Annum

    Summary

    Fantastic opportunity for an experienced client-side revenue director at an innovative tech start-up in the music industry.
    Ref: 10432
  • £50k-60k

    Customer Success Manager

    London client side, music business
    Global Music Company of note - amazing employer. Lead role on CRM + other related disciplines. Seriously cool job!
    Ref: 10378
Innovative music industry - saas business £70k

Revenue Director – London

Position: Revenue Director – London
Location: London Kings Cross
Salary: £70k per Annum

Summary

Fantastic opportunity for an experienced client-side revenue director at an innovative tech start-up in the music industry.

The company

About The Company

We are a passionate and dedicated tech start-up team working in the music industry. This is an exciting time for our company, with a rapid growth plan and scale up we are searching for the right team members to join our journey. Working in the music industry provides a place to grow and develop your career within a commercial and innovative business.

We recognise the importance of diversity and inclusivity and everyone is welcome to apply for our roles and are fully committed to embracing talents and providing support for all within our teams.

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change, and the jobholder’s specific responsibilities and activities will vary and develop.

Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

The role

About The Role

This role encompasses a wide range of revenue growth related responsibilities, including customer acquisition and retention, business development, partnerships, key client management, product commercial modelling and pricing strategy. We are a small, autonomous team within a larger organisation and iterate on a rapid development cycle, so we are looking for someone hands on, with a vision to steer the evolution of the brand as we explore new markets and product verticals.

Key Responsibilities:

Manage and oversee sales and company growth
Develop strategies to achieve sales targets
Help build strong relationships with clients
You will be responsible for achieving financial targets and monitoring customer trends
Ownership of meeting annual growth targets
Design and implement strategic sales plans in line with company growth ambitions
Lead all aspects of pricing strategy and execution inc. ROI testing and competitive analysis
Build a deep understanding of the competitor and market landscape to inform strategy
Take a data driven approach to customer and revenue growth
React swiftly and appropriately to business intelligence and customer trends
Respond to market trends as they emerge
Work with the marketing team to drive demand and retention
Create new business development opportunities and revenue streams
Build strong partnership relationships
Drive execution with technology, product, and marketing teams
Influence and drive key consumer-driven features and engagement
Provide regular progress updates to the board
Analyse and communicate revenue and growth performance to executive management and stakeholders

 

The candidate

About The Candidate

Our ideal candidate will have a strong history of executive sales experience and leadership skills. A strong background in subscription-based revenue growth or scale-up environments is essential, with a proven track record of expanding revenue whilst maintaining a collaborative relationship with the whole operating team.

You will be responsible for delivering revenue targets and activities to drive rapid subscriber growth across our key geographies and nurturing a nascent B2B client base. Working closely with the marketing team, you will own the entire sales and retention process, from target setting, pricing and commercial strategies to product requirements and data analytics.

Essential requirements:

Previous experience in a revenue/sales role at a high growth SAAS
Proven record of creating and delivering sustainable revenue growth
Demonstrable experience in implementing successful sales strategies
Proven track record of working with consumer data
Experience selling B2C subscription based SAAS in multiple global territories
Willing and able to support the business with broad strategic and practical decision-making
Ability to swap effortlessly between a strategic mindset and hands on mentality
Be an excellent communicator and excel in rapid decision making
Strong understanding of music production, audio products or passion for software

Desirable requirements:
Experience in building an SAAS sector
Previous experience at a pro-audio technology
Basic understanding of plug-in /VST software
Experience with technology licensing

 

 

 

 

Why dotgap?

dotgap is a recruitment agency with a difference.

We are ex-agency ourselves so we understand you, your industry and the challenges you face. We don’t believe in giving you the hard sell. At dotgap, we listen.

For a full brief or to apply for this role, please click the “apply” button below.

Apply for Revenue Director – London



    We accept CV's in *.doc, *.docx, *.pdf format only.



    London client side, music business £50k-60k

    Customer Success Manager

    Global Music Company of note - amazing employer. Lead role on CRM + other related disciplines. Seriously cool job!

    The company

    We are one of the world’s leading music companies, and we hire people with a wide range of skills. From A&R to finance, legal to digital, sales to marketing, we can help you to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

    Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or

    employee receives less favourable treatment because of gender, race, disability, sexual orientation,

    religion, belief, age, marital status, background, pregnancy or caring responsibilities.

    The role

    You’ll become the voice of our customers internally. You’ll know them inside out, understanding their needs, what they love, and how we can improve. You’ll use this knowledge to help you to think strategically and make creative and commercial suggestions on how we continue to delight our customers.​

    Responsibilities include;

    • You will be responsible for key KPIs: Retention, ARR, MRR, Churn Management, LTV, Net Growth
    • Owning all retention activities, including onboarding, lifecycle journeys, upsell journeys, win back campaign management, creating and analysing the dashboards you require, analysis of triggers for cancellation and risk, segmentation and analysis of subscriber base, cohort’s creation and management
    • Working with the Head of Marketing and Product to optimise the subscription funnel and
    • feature set to enhance the customer experience
    • Test and explore add on product and upsell options that will continue to evolve as the
    • product range expands
    • Provide progress updates to the Head of Product and the Board on a regular basis

    The candidate

    About The Candidate

     

    • A proven track record managing retention for SaaS business
    • A deep understanding of subscription business metrics and challenges
    • Results-focused with extensive experience in test and learn at a customer, campaign and
    • product level
    • Experience using CRM and marketing automation software, including building campaigns
    • based on customer insights
    • Analytical and commercial – can use analytical insight to drive commercial decisions and
    • contribute to the product roadmap
    • Autonomous and self-organising – can hit the ground running with retention tactics
    • Expert in newest retention techniques
    • A holistic approach to activation and retention – thinking beyond email
    • Must have passion for music, music production and the product, to effectively work with
    • audio engineering audiences
    • A confident communicator who enjoys complex technologies
    • Skilled at creative nimble decision making
    • Willing to roll sleeves up and support the business and team with broader strategic and practical decision making
    • Experience working in early-stage SaaS subscription businesses

     

    Requirements

    • A proven track record managing retention for SaaS business
    • A deep understanding of subscription business metrics and challenges
    • Results-focused with extensive experience in test and learn at a customer, campaign and
    • product level
    • Experience using CRM and marketing automation software, including building campaigns
    • based on customer insights
    • Analytical and commercial – can use analytical insight to drive commercial decisions and
    • contribute to the product roadmap
    • Autonomous and self-organising – can hit the ground running with retention tactics
    • Expert in newest retention techniques
    • A holistic approach to activation and retention – thinking beyond email
    • Must have passion for music, music production and the product, to effectively work with
    • audio engineering audiences
    • A confident communicator who enjoys complex technologies
    • Skilled at creative nimble decision making
    • Willing to roll sleeves up and support the business and team with broader strategic and practical decision making
    • Experience working in early-stage SaaS subscription businesses

    Why dotgap?

    Dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell… we listen!

     

    For a full brief or to apply for this role, please click the “Apply” button below.

    Apply for Customer Success Manager



      We accept CV's in *.doc, *.docx, *.pdf format only.