In the past most interviews were conducted face to face, but the recent pandemic made remote interviews the norm – and it doesn’t seem like things will be going back to the ‘old normal’ for a while.

So if you’re applying for jobs (or hiring candidates), it is very likely that you will have a phone interview. This could be a standard phone call, or it could be a video call over WhatsApp; but either way, you should prepare for the interview in advance if you want to succeed.

Here are eight tips for a great phone interview.


1. Tips For A Great Phone Interview: Have A Plan

Prepare for a phone interview like you would a normal interview; write down answers for certain questions that you expect to come up, make a list of your qualifications and strengths, and learn a little about the company. This means that you will be ready for most questions (and you are less likely to forget any important details).


2. Remove Distractions

You may be tempted to take the call in a coffee shop, but if a loud guest comes in and disrupts the interview you could look unprofessional. So take the call in a quiet, private room (such as your bedroom or office), and mute notifications on your phone so that you don’t get distracted while you are talking.


3. Get Organised

Have a copy of your CV, cover letter and the job description in front of you before the interview starts. This could be on your laptop screen, or you could print out the information so that you can see all three pages at once.


4. Choose The Best Time

If you have a selection of times to choose from, choose the time that works best for you and your schedule. Choose a day when you will be well-rested, and if you are a morning person choose the earliest slot available. This will ensure that you are the best version of yourself for the interview!

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5. Answer The Call Professionally

Answer the phone in a professional, friendly way that puts the other person at ease. Don’t pick up the phone if you are still in the room with your family, or if the TV is switched on; leave the room and then answer the call. This will get the interview off to a good start, and it also means that you will feel more focused.


6. Be Aware Of Verbal Body Language

Listen for verbal body language cues throughout the call. Is the interviewer laughing? Do they seem interested in your responses? Are they asking follow-up questions? Are they sighing a lot or tapping their pen? These little cues will give you an idea of how the interviewer is feeling, which can help you to know if you should change the subject or not.


7. Think Before Speaking

Try to communicate in a thoughtful way. Think about your tone, your pitch and how fast you are talking. Make an effort to sound positive and enthusiastic, and make sure you really consider their question before you start answering.


8. Be Grateful

Finally be grateful at the end of the call! Interviews can be nerve-wracking and difficult, but they give you the chance to advance your career and your income. So take the time to say thank you at the end of the call, and consider sending a follow up email to show your appreciation for being selected for an interview. This will show the interviewer that you are serious about the role, so you are more likely to hear back from them.

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