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  • £45k

    Senior Biddable Manager

    London - Full Service Ad Agency
    Senior biddable manager role which works exclusively across entertainment brands. The role covers both PPC and paid social and is based within a full service ad agency who do everything from creative to ticketing. Great opportunity if you like getting involved with more than just plan/buy/report!
    Ref: 10283
Biddable Media £75k

Head of Biddable Product

You will be leading the paid biddable media output of a mid-sized independent media agency. Manage the department and report directly to C-suite.

The company

The Company:

An independent, multi-award-winning digital marketing agency, powered by a team of 30 SEO, Paid Media, Social Media, Content and Digital PR experts. Founded in 2004, they have seen steadily growing over the last 17 years and experienced significant year on year growth in 2020, despite the extremely challenging market conditions.

They produce results by working as an extension of a client’s team, being fully transparent, investing in our talent and maintaining our strong culture. A multi- award winning agency and this year were the most nominated agency at the UK Search Awards.

The role

The Role:
The UK Head of Product role is a key hire for the business and reports directly to the UK Managing Partner with additional reporting to the Founder. The Head of Paid Product will be a member of and key contributor to, the UK leadership team.
The role governs all strategy, innovation and advocacy to the client base, of the suite of paid media products and services. Organic revenue from the existing client roster has been a significant component in YoY growth and the further adoption of the extensive range of these innovative tools, is an integral part of the overall business strategy moving forward.
In addition, the Head of Paid Product has management of the current team of 5 paid media executives (growing to 10 in 2021) alongside the implementation and governance of the paid media strategy and best practice for the team.

Key Responsibilities

Continued development of the agency paid media product offering. It’s important to develop product independently of the Google stack.
Evolution and implementation of the paid media business strategy.
Advocacy of the suite of paid media products to the agency portfolio of clients.
Ensuring the paid media team are both meeting and exceeding contracted performance metrics.
Senior level representation, ensuring service and operational excellence from key supply partners.
Growing team competencies and efficiencies, whilst maintaining a vibrant team-oriented workplace.
Oversee the employment and on-boarding of new paid media personnel, in keeping with the current levels of excellence and reflecting the cultural values of the business.
Work alongside the client leadership function ensuring an efficient, frictionless and complimentary working environment for the benefit of the client portfolio and overall business objectives.
Where appropriate, challenge the status quo and question where improvements and innovation can be implemented.

The candidate

  • Stand-out technical, numerical and analytical skill-set with the ability to surface actionable insight from large datasets
  • Extensive knowledge of Google Ads, MS Advertising and SA360 platforms and how to fully exploit their capabilities.
  • The ability to innovate established norms and assess and exploit emerging platforms / technologies.
  • A proven track record of executing successful PPC strategies across the full landscape of formats.
  • A validated heritage of strong client relationships.
  • Experience in managing paid media personnel / teams.
  • Excellent verbal and written communication skills.

Why dotgap?

dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!
For a full brief or to apply for this role, please click the “Apply” button below.

Apply for Head of Biddable Product



    We accept CV's in *.doc, *.docx, *.pdf format only.



    London - Client Side (ents) £50k-60k

    Customer Success Manager

    Global Music Company of note - amazing employer. Lead role on CRM + other related disciplines. Seriously cool job!

    The company

    We are one of the world’s leading music companies, and we hire people with a wide range of skills. From A&R to finance, legal to digital, sales to marketing, we can help you to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

    Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or

    employee receives less favourable treatment because of gender, race, disability, sexual orientation,

    religion, belief, age, marital status, background, pregnancy or caring responsibilities.

    The role

    You’ll become the voice of our customers internally. You’ll know them inside out, understanding their needs, what they love, and how we can improve. You’ll use this knowledge to help you to think strategically and make creative and commercial suggestions on how we continue to delight our customers.​

    Responsibilities include;

    • You will be responsible for key KPIs: Retention, ARR, MRR, Churn Management, LTV, Net Growth
    • Owning all retention activities, including onboarding, lifecycle journeys, upsell journeys, win back campaign management, creating and analysing the dashboards you require, analysis of triggers for cancellation and risk, segmentation and analysis of subscriber base, cohort’s creation and management
    • Working with the Head of Marketing and Product to optimise the subscription funnel and
    • feature set to enhance the customer experience
    • Test and explore add on product and upsell options that will continue to evolve as the
    • product range expands
    • Provide progress updates to the Head of Product and the Board on a regular basis

    The candidate

    About The Candidate

     

    • A proven track record managing retention for SaaS business
    • A deep understanding of subscription business metrics and challenges
    • Results-focused with extensive experience in test and learn at a customer, campaign and
    • product level
    • Experience using CRM and marketing automation software, including building campaigns
    • based on customer insights
    • Analytical and commercial – can use analytical insight to drive commercial decisions and
    • contribute to the product roadmap
    • Autonomous and self-organising – can hit the ground running with retention tactics
    • Expert in newest retention techniques
    • A holistic approach to activation and retention – thinking beyond email
    • Must have passion for music, music production and the product, to effectively work with
    • audio engineering audiences
    • A confident communicator who enjoys complex technologies
    • Skilled at creative nimble decision making
    • Willing to roll sleeves up and support the business and team with broader strategic and practical decision making
    • Experience working in early-stage SaaS subscription businesses

     

    Requirements

    • A proven track record managing retention for SaaS business
    • A deep understanding of subscription business metrics and challenges
    • Results-focused with extensive experience in test and learn at a customer, campaign and
    • product level
    • Experience using CRM and marketing automation software, including building campaigns
    • based on customer insights
    • Analytical and commercial – can use analytical insight to drive commercial decisions and
    • contribute to the product roadmap
    • Autonomous and self-organising – can hit the ground running with retention tactics
    • Expert in newest retention techniques
    • A holistic approach to activation and retention – thinking beyond email
    • Must have passion for music, music production and the product, to effectively work with
    • audio engineering audiences
    • A confident communicator who enjoys complex technologies
    • Skilled at creative nimble decision making
    • Willing to roll sleeves up and support the business and team with broader strategic and practical decision making
    • Experience working in early-stage SaaS subscription businesses

    Why dotgap?

    Dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell… we listen!

     

    For a full brief or to apply for this role, please click the “Apply” button below.

    Apply for Customer Success Manager



      We accept CV's in *.doc, *.docx, *.pdf format only.



      London - Full Service Ad Agency £45k

      Senior Biddable Manager

      Senior biddable manager role which works exclusively across entertainment brands. The role covers both PPC and paid social and is based within a full service ad agency who do everything from creative to ticketing. Great opportunity if you like getting involved with more than just plan/buy/report!

      The company

      A media agency dedicated to clients in the entertainment sector. Well established and now ranking in the top 20 UK agency lists. They have an audience first approach to strategic planning, informed by sales data, media performance and results. They produce campaigns that inspire, captivate and engage customers in every aspect of their experiences.

      The role

      Senior Biddable Manager – London – £45k

      Summary:

      Senior biddable manager role which works exclusively across entertainment brands. The role covers both PPC and paid social and is based within a full service ad agency who do everything from creative to ticketing. Great opportunity if you like getting involved with more than just plan/buy/report!

      The Company:

      A media agency dedicated to clients in the entertainment sector. Well established and now ranking in the top 20 UK agency lists. They have an audience first approach to strategic planning, informed by sales data, media performance and results. They produce campaigns that inspire, captivate and engage customers in every aspect of their experiences.

      The Role:

      This role involves contributing leading the company’s biddable strategy development across a variety of accounts for the whole agency.
      Key Responsibilities:
      • Contribute big ideas and sector expertise to pitch and tender processes
      • Onboard new clients including account auditing, restructure recommendations and client inductions/education
      • Contribute to overall smooth running of PPC and social team by managing agreed account patch and subscribing to/updating and improving agreed processes
      • Campaign proposals, set up, optimisation, reporting and billing on these accounts, with support from Search Account Executives (SAE) where they are assigned
      • Build and maintain strong working relationships with key stakeholders both internally and externally
      • Assist Senior Biddable Manager in recruitment and induction process where necessary/requested
      • Development and mentoring of SAEs and team interns within the biddable teams

      The candidate

      The ideal candidate will have experience running search and social campaigns for multiple clients at a given time and will come from an agency background.
      Key Skills:
      • Client-facing experience running relationship including billing
      • Experienced in line managing team members Additional experience across Google Display Network, YouTube and other Google products
      • Google grant experience
      • All google accreditations up to date including Shopping
      • Supermetrics experience preferred
      • Demonstrable interest in arts/culture/heritage sector and clear ability to talk about them in an intelligent way

      Why dotgap?

      dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!
      For a full brief or to apply for this role, please click the “Apply” button below.

      Apply for Senior Biddable Manager



        We accept CV's in *.doc, *.docx, *.pdf format only.