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Digital Media Jobs

  • £44k-£48k

    AV Account Director

    London full service media agency
    AV Account Director for one of the biggest media agencies in the UK. Work with a knowledgeable team to deliver consistent results.
    Ref: 10379
  • £40k

    Account Manager

    London full service media agency
    Account manager for an innovative, global media company. Great opportunity to advance your career. Apply now.
    Ref: 10372
  • £35k

    Digital Account Manager

    London full service agency
    Digital account manager for a creative media agency. Hone your skills and move up the career ladder. Apply now.
    Ref: 10364
London - Client Side (ents) £50k-60k

Customer Success Manager

Global Music Company of note - amazing employer. Lead role on CRM + other related disciplines. Seriously cool job!

The company

We are one of the world’s leading music companies, and we hire people with a wide range of skills. From A&R to finance, legal to digital, sales to marketing, we can help you to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or

employee receives less favourable treatment because of gender, race, disability, sexual orientation,

religion, belief, age, marital status, background, pregnancy or caring responsibilities.

The role

You’ll become the voice of our customers internally. You’ll know them inside out, understanding their needs, what they love, and how we can improve. You’ll use this knowledge to help you to think strategically and make creative and commercial suggestions on how we continue to delight our customers.​

Responsibilities include;

  • You will be responsible for key KPIs: Retention, ARR, MRR, Churn Management, LTV, Net Growth
  • Owning all retention activities, including onboarding, lifecycle journeys, upsell journeys, win back campaign management, creating and analysing the dashboards you require, analysis of triggers for cancellation and risk, segmentation and analysis of subscriber base, cohort’s creation and management
  • Working with the Head of Marketing and Product to optimise the subscription funnel and
  • feature set to enhance the customer experience
  • Test and explore add on product and upsell options that will continue to evolve as the
  • product range expands
  • Provide progress updates to the Head of Product and the Board on a regular basis

The candidate

About The Candidate

 

  • A proven track record managing retention for SaaS business
  • A deep understanding of subscription business metrics and challenges
  • Results-focused with extensive experience in test and learn at a customer, campaign and
  • product level
  • Experience using CRM and marketing automation software, including building campaigns
  • based on customer insights
  • Analytical and commercial – can use analytical insight to drive commercial decisions and
  • contribute to the product roadmap
  • Autonomous and self-organising – can hit the ground running with retention tactics
  • Expert in newest retention techniques
  • A holistic approach to activation and retention – thinking beyond email
  • Must have passion for music, music production and the product, to effectively work with
  • audio engineering audiences
  • A confident communicator who enjoys complex technologies
  • Skilled at creative nimble decision making
  • Willing to roll sleeves up and support the business and team with broader strategic and practical decision making
  • Experience working in early-stage SaaS subscription businesses

 

Requirements

  • A proven track record managing retention for SaaS business
  • A deep understanding of subscription business metrics and challenges
  • Results-focused with extensive experience in test and learn at a customer, campaign and
  • product level
  • Experience using CRM and marketing automation software, including building campaigns
  • based on customer insights
  • Analytical and commercial – can use analytical insight to drive commercial decisions and
  • contribute to the product roadmap
  • Autonomous and self-organising – can hit the ground running with retention tactics
  • Expert in newest retention techniques
  • A holistic approach to activation and retention – thinking beyond email
  • Must have passion for music, music production and the product, to effectively work with
  • audio engineering audiences
  • A confident communicator who enjoys complex technologies
  • Skilled at creative nimble decision making
  • Willing to roll sleeves up and support the business and team with broader strategic and practical decision making
  • Experience working in early-stage SaaS subscription businesses

Why dotgap?

Dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell… we listen!

 

For a full brief or to apply for this role, please click the “Apply” button below.

Apply for Customer Success Manager



    We accept CV's in *.doc, *.docx, *.pdf format only.



    London full service agency £50k

    Planning Director

    Planning Director for a unique, innovative company. Work with household-name brands to lead client strategy. Apply now.

    The company

    We are a well-established media company that work with a wide range of global clients. Join our team today to advance your career.

    The role

    The Planning Director leads client strategy, translating business objectives into marketing goals

    and establishing the optimal media approach to meet our KPIs. The role is to manage the entire

    Digital Acquisition output from client servicing, DR strategy, integrated acquisition planning and

    technology innovation to team management.

     

    The role involves working closely with channel specialists to deliver campaigns and drive digital

    channel performance. Line management responsibility for Planning Manager, and with dotted

    management into channel specialist team colleagues. This role is perfect for somebody who is

    passionate about media planning and client management, and who enjoys moving across

    different client businesses, therefore being exposed to different sectors, skills and approaches.

     

    Responsibilities include;

    • Translate client business challenges and goals into media strategies with clearly defined objectives, KPI’s and targets.
    • Lead any new requests from clients including budget allocation, briefing specialist teams, coordinating the response across channels, and presenting plans/proposals to clients.
    • Create media plans/forecasts and testing roadmaps in partnership with specialist channel activation teams: Paid Search, SEO, Affiliates, Display and Social.
    • Responsible for accuracy and quality of work being produced by all teams in relation to clients under your supervision.
    • Reviewing and tracking monthly campaign performance across all channels.
    • Lead senior-level client meetings concerning campaign activity e.g. QBRs / Annual Strategy.
    • Identify new cross sell opportunities and channel expansion, as well as other forms of incremental revenue generation e.g. attribution, analytics, creative asset production
    • Develop contact strategy with senior clients; creating strong relationships with key client stakeholders with appreciation of their objectives and different approaches required
    • Ensure responses to all client briefs and requests are completed in a timely, professional and efficient manner
    • Be a role model for Managers and Execs, displaying excellence in client servicing and performance planning process and rigor.
    • Manage internal forecasting and profitability for clients, ensuring forecasts are kept up to date each month
    • Help Performics to realise its ambition to be its client’s most trusted and valued business partner
    • Promote the performance planning product and participate in internal training, projects

    The candidate

     

    About The Candidate

     

    Requirements for the successful candidate:

     

    • Relevant experience in planning Digital Acquisition Campaigns
    • Experience across Paid Search, SEO, Paid Social, Display, Affiliates and Ecommerce
    • Full comprehensive understanding of the digital marketplace inclusive of ad-tech, attribution and programmatic opportunities
    • Extensive experience of managing teams
    • Strong presentation, strategy and storytelling skills
    • Proven record of driving value for clients and a strong demonstration of commercial
    • understanding
    • The ability to meet deadlines in a fast-paced environment; working under pressure and prioritise workload
    • Excellent English communication skills – written and spoken

     

    Personal attributes:

    • Great interpersonal and communication skills
    • Dedicated, hardworking and organised
    • Numerical, analytical with an eye for detail
    • Strategic and creative in their approach
    • Enthusiastic and keen to learn
    • Passionate about the new media marketplace and technology
    • Ability to work independently, and as part of a wider team
    • Promotes good work both internally and externally
    • 100% accountability for your team’s output and actions

    Why dotgap?

    dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!
    For a full brief or to apply for this role, please click the “Apply” button below.

    Apply for Planning Director



      We accept CV's in *.doc, *.docx, *.pdf format only.



      London full service media agency £44k-£48k

      AV Account Director

      AV Account Director for one of the biggest media agencies in the UK. Work with a knowledgeable team to deliver consistent results.

      The company

      We are one of the most popular media agencies in the UK, working with a wide range of clients across a wide range of industries.

      Our freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holidays when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely – but more importantly, it has allowed us to create an amazing place to work.

      The role

      ​ A successful candidate would become an integral member of our AV department. Our AV team are driven, forward thinking and challenge themselves to deliver bespoke broadcast strategies for their clients no matter what the budget. The ideal candidate is motivated and can motivate clients to believe in great broadcast plans including bespoke video buys, big brand campaigns and performance led campaigns for some of our most exciting clients. They would need to be capable of delivering best in class audit results whilst maintaining good relationships with the TV stations.

       

      Responsibilities include;

      • Be a lead member within the team, positioned as a key point of contact for both clients and internal client teams.​
      • Develop an in-depth understanding of the clients’ business and build a good relationship with the client and key stakeholders.
      • Be a trusted expert and comfortable leading communication and presentations.​
      • Work closely with internal client teams to efficiently deliver strong and clear TV, VOD, YouTube and Sponsorship recommendations, reports and campaign analysis.​
      • Full management and overseeing of accounts.
      • Control overall performance and delivery against core deals, audit criteria, reccie positions and finance; having confidence to lead and support the wider team, department and agency as necessary.​
      • Supporting team members with day to day activities and development, illustrating best practice in monitoring campaigns and ensuring delivery against required metrics.​
      • Forge strong working relationships with senior media owners, use developed negotiation skills to deliver value for clients and push for competitive advantage in a challenging marketplace.​

      The candidate

      You are likely to have at least 5 years of Broadcast experience, be passionate, ambitious and curious. You will need to demonstrate:

      • Experience in planning TV and online video for a variety of clients
      • Ability to think strategically and look for creative solutions to briefs
      • Strong numeracy skills, attention to detail and time management
      • Written and verbal presentation skills
      • Ability to challenge colleagues and clients
      • Ability to brief and manage media owners
      • Ability to work in a team
      • Ability to think beyond the TV spot

      Why dotgap?

      dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!
      For a full brief or to apply for this role, please click the “Apply” button below.

      Apply for AV Account Director



        We accept CV's in *.doc, *.docx, *.pdf format only.



        London full service agency £40k-£45k

        International Media Manager

        Position: International Media Manager
        Location: London

        Int AM: Global media manager role within genuine challenger brand to the established networks. Amazing opportunity to make a mark and further your career. Apply now.

        The company

        Our company was established over 10 years ago, and we are currently one of the fastest and biggest media agencies in Britain. We bring speed, inspiration, intelligence and performance to clients across the globe.

         

        We are an equal opportunity employer. We celebrate independence and we embrace difference.  It’s what we do, and it is the core of our company history and culture.

        The role

        The International Account Manager will be responsible for managing our international client

        relationships and ensuring best in class network delivery across all of our offices. The successful candidate will report directly to the Managing Director and Head of Client Development, whilst managing a Media Executive.

         

        Responsibilities include;

        • Pivotal role in managing our international accounts with varying needs in different categories
        • Manage the day-to-day coordination, interpretation of client’s briefing requirements and ensuring quality delivery
        • Effectively govern our various local agencies globally
        • Ability to liaise directly with senior clients, attend and run client meetings
        • Able to quality control local Strategy, Media Plans and Presentation output to ensure service excellence across the network
        • Ensure all commercial terms are managed efficiently across the year, working closely with the Managing Director and CFO
        • Show a collaborative approach to working with our specialist partners across Data Strategy, Digital
        • Performance, Measurement and e-commerce and, alongside the Account Director, contribute to building strong business cases for our clients.
        • Support Managing Director in building a strong regional leadership structure across CEE, APAC, US and LATAM.
        • Support the Head of Client Development with Network communication
        • Support the central team in building a strong culture, consistent way of working and broadening capabilities
        • Show evidence of influence with peers, senior management, agencies, partners and of course our clients.
        • Ensuring overall client satisfaction.

        The candidate

        • Experience in managing International Media Accounts, especially across Fashion, Luxury, Destination/Tourism, Entertainment and Garden Equipment categories
        • Strong understanding of International Media Management (how we work, International client dynamics, Local management)
        • Robust experience across Paid, Owned and Earned media.
        • Robust understanding of latest media landscape, trends and technology impacting the industry.
        • Understanding of the roles for different communication channels (e.g. e-commerce)
        • Can make the complex simple – ability to summarise detail for clients and senior management
        • Ability to lead self – self-starter who can lead through ambiguity
        • Excellent communication, presentation and process skills.
        • Active contributor to company culture, gets involved, a team player.

        Why dotgap?

        dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!
        For a full brief or to apply for this role, please click the “Apply” button below.

        Apply for International Media Manager



          We accept CV's in *.doc, *.docx, *.pdf format only.



          London full service media agency £40k

          Account Manager

          Account manager for an innovative, global media company. Great opportunity to advance your career. Apply now.

          The company

          We are a global media agency with a unique working environment and open structure which encourages personal development. Our success is built on an alternative ethos and approach. This means putting our clients at the heart of our business, be it delivering great client service, planning and implementation; or taking an industry-leading position on transparency. All of which means the value we deliver value for clients that is truly unrivalled elsewhere.

          The role

          • Be a key day to day contact for clients – helping to maintain a strong working relationship and ensuring they are kept up to date with all activity on the account
          • Working with your manager to help to mentor and give day to day guidance to less experienced team members
          • Understand new trends and identify new media opportunities within your planning
          • Obtaining briefs from clients + working with relevant teams to create client responses
          • Define the roles for all channels within campaign strategies
          • Work with specialist teams to deliver cohesive, fully-integrated cross-channel plans
          • Use planning tools to understand and demonstrate how our offline and online channels work together as part of our overall media plans
          • Understand how both individual channel KPIs and overall campaign KPIs will be used to measure the success of your plans
          • Be able to source and recommend suitable performance benchmarks against KPIs set
          • Understand how to build test and learn opportunities into your planning when relevant
          • Present cross-channel plans to clients
          • Excel skills at an intermediate level are ideal (pivot tables, functions etc) you will create plans and reporting analyses using this

          The candidate

          We are looking for a motivated, passionate and conscientious individual who has 4+ years’ experience in a comms planning role. You must be thorough and accurate in reviewing and delivery of work.

           

          Traits we are looking for;

          • Knowledge and experience across the following systems: Telmar, Brand Index, TGi, Nielsen, & Prisma
          • Creative Thinker: Innovate and create business changing solutions for clients
          • Communicative: Get excited by briefs and show passion when presenting solutions back to clients. Must be able to explain how our media recommendations can make a real difference to businesses
          • Curious: An interest in your clients’ businesses beyond the brief is essential to building trust with your clients
          • Confident: In presenting and striking deals with media owners
          • Analytical: Of course, a good planner will possess amazing technical, numerical and interpretative skills, and be able to draw conclusions and react to any data results and reports
          • Practical: A ‘doer’, but with an instinct for what can really be achieved when planning and buying plans

          Why dotgap?

          dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!
          For a full brief or to apply for this role, please click the “Apply” button below.

          Apply for Account Manager



            We accept CV's in *.doc, *.docx, *.pdf format only.



            London full service agency £35k

            Digital Account Manager

            Digital account manager for a creative media agency. Hone your skills and move up the career ladder. Apply now.

            The company

            We are a popular media agency with over 200 employees. Our success can be directly attributed to the levels of client service, planning and implementation value that we deliver for our clients, which is truly unrivalled elsewhere. We have a unique working environment and open structure which encourages personal development through client contact, teamwork, training, exposure to all media and internal teams – and a sky is the limit approach to your growth within the agency.

            The role

            You will be focused on a selection of clients within the group, with client facing responsibilities. You’ll be part of both the media planning and the buying, co-ordinating and writing the supporting detailed media plans. Great organisation, internal and external team coordination skills, a passion for client servicing and making the complex simple will be critical.

             

            Responsibilities include;

            • Work with specialist teams to deliver cohesive, fully-integrated cross-channel plans & clearly communicate to clients how the channels will work together
            • Write and present cross-channel plans, working with non-digital planners to make sure our approach to campaigns is consistent across channels​
            • Understand how both individual channel KPIs and overall campaign KPIs will be used to measure the success of your plans
            • Be able to source and recommend suitable performance benchmarks against KPIs set
            • Understand how to build test and learn opportunities into your planning when relevant
            • Work in partnership with the account lead to ensure the account is run smoothly
            • Bring your own best practise processes into the team to improve effectiveness where relevant
            • Manage media bookings and finance process in particular for digital channels, including campaign set-up, management and reconciliation
            • Manage campaign reporting & analysis, confidently making recommendations for optimisations and adjustments to better deliver the client’s business objectives
            • Contribute to the overall upskilling of digital knowledge of the broader account team
            • Contribute to client project work and new business pitches outside of day-to-day brief responses, bringing your digital expertise and passion for the future of media to the fore ​

            The candidate

            • A minimum of 3 years’ experience in media planning and buying agencies
            • Currently in a role that involves digital channel planning & buying as part of a fully-integrated media planning approach
            • A  working knowledge of the current media market landscape and be fluent in their ability to communicate this to clients
            • A thorough understanding of existing and developing opportunities within every digital media channel and an appreciation of the evolving nature of data compliance and its implications for media planning
            • A strong understanding of campaign evaluation knowing how to set and measure against both media, brand and business KPIs
            • Knowledge of and experience with key planning tools such as Touchpoints, Comscore, RACE, YouGov, Kantar Tgi, Nielson, GA, Google Trends & intermediate – advanced Excel & PPT
            • Excellent time management skills, both of yourself and others

            Why dotgap?

            dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!
            For a full brief or to apply for this role, please click the “Apply” button below.

            Apply for Digital Account Manager



              We accept CV's in *.doc, *.docx, *.pdf format only.



              London full service agency £30k-£35k

              Marketing Manager

              Position: Marketing Manager
              Location: London
              Salary: £30k-35k Per Annum

              Summary

              Marketing Manager for an innovative music agency. Advance your career with this fantastic opportunity. Apply now.

              The company

              We are a passionate and dedicated agency with a diverse team. From A&R to finance, legal to digital, sales to marketing, we work with a wide range of talented individuals to deliver results.

              Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD and other forms of neurocognitive variation.​

              The role

              The Marketing Manager will join the small but growing team for this young business and will lead on executing the multi-channel marketing strategy as devised by the Head of Marketing, who you will work closely with.

              The successful candidate will be responsible for outbound marketing communication. You are a confident and clued-up copywriter, capable of delivering on-brand timely messaging across multiple channels – social, email, long-form blog posts, and interviews with interesting customers.

              To help you excel, you will work very closely with the Head of Marketing on defining and improving our brand messaging and helping to determine how and when we communicate with potential and active customers.

               

              Key responsibilities include;

              • Responsible for marcomms channels (planning, content creation, execution and
              • management): Social media, Email newsletter, Blog posts
              • Helping to execute marketing tactics:
              • Paid marketing, search marketing
              • Audience profiling, segmentation and analysis
              • Understanding the marketing funnel
              • Campaign building, execution, and reporting
              • Content marketing
              • Partnerships and resellers
              • Press

              The candidate

              • Relevant, demonstrable experience in marcomms
              • Demonstrable long form copy writing experience, can build on the brand tone of voice, able to quickly absorb and utilise music industry and plug-in language
              • A solid commercial sense for marketing tactics
              • A holistic approach to marketing — thinking beyond ads or social media
              • A passion for music, music production and the product, to effectively work with audio engineering audiences
              • A confident communicator who loves tech
              • Autonomous and self-organising
              • A natural creative full of ideas
              • Campaign building and management
              • Cross-channel digital marketing
              • Familiarity with marketing funnels, and core metrics
              • Performance marketing: understanding of channels and core metrics, bidding, ad copy structure, keyword selection, and channel optimisations
              • Email marketing, some experience with CRM a bonus
              • A keen eye for design, with design experience a bonus

               

              Desirable:

              • Experience building/ managing paid media campaigns
              • CRM tactics, marketing automation, product lifecycle marketing
              • SEO, APO, Search marketing
              • Video editing and photography skills
              • Landing pages optimisation, AB testing, conversion optimisation
              • Solid understanding of subscription business metrics and challenges
              • Early-stage start-up experience
              • Experience working in B2B / non-mass market consumer offerings
              • Basic understanding of plug-in / VST software, previous experience at a pro-audio technology company

              Why dotgap?

              dotgap are ex-agency people now working in recruitment. We understand you, your industry and will not give you the hard sell…. we listen!
              For a full brief or to apply for this role, please click the “Apply” button below.

              Apply for Marketing Manager



                We accept CV's in *.doc, *.docx, *.pdf format only.